Shipping Policy

Thank you for shopping with PawFectGroom! We want to make sure you have a great experience, so please read our shipping policy carefully.

Order Processing

All orders are processed within 1–2 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.

Shipping Times

We ship worldwide! Estimated delivery times after dispatch are 7–15 business days depending on your location. Please note that delivery times may vary due to customs clearance, local postal delays, or peak seasons.

Tracking Your Order

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package at any time.

Customs & Import Duties

International orders may be subject to customs fees and import duties, which are the responsibility of the customer. PawFectGroom is not responsible for any delays caused by customs processing.

Lost or Delayed Packages

If your package has not arrived within 20 business days of your expected delivery date, please contact us at support@pawfectgroom.us and we will do our best to resolve the issue.

Contact Us

If you have any questions about your order or our shipping policy, please don't hesitate to reach out to us at support@pawfectgroom.us.